/ Elliot C Smith / blog

Say It Out Loud

March 13, 2020

I am in the following situation more often than is sensible not to question: - “X was critical for Y reason! Why didn’t we hit X?” - “How was I supposed to know X was important, let alone for Y?” - “I thought I made it obvious.”

It’s rarely obvious. Things that are obvious to me as the boss aren’t magically obvious to others. Culture is explicit. I am learning that if something is key, saying it out loud works best.

Remove all paths of abstraction and lay out what you need. Don’t expect anyone to read your mind. Say it until you’re sick of saying it. Say it 50 different ways.

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